[Our dedication to you]
At Memset® we are not just experts in dedicated hosting, we are also dedicated to our clients on a professional and personal level.
Dedicated to your security
For any server or system connected to the Internet, security is key. A server is a valuable resource and there are those who will try to hijack it for their own purposes even if you own Web site is of no particular interest to them, and if your Web site is of interest (such as an e-commerce site that is trusted by its clients enough for them to input credit card data) then security is even more paramount.
The Memset® team is expert in online security, and as well as ensuring all the parts of our networks and systems are 100% secure we also offer a range of additional security measures:
- Packet Patrol™. Advanced, router-level firewalling & DoS protection.
- Perimeter Patrol™. Regular security vulnerability assessment & scanning.
- Software security patching.
- Virus scanning.
Dedicated to helping you
Some of our very best and most faithful clients are those where something has gone wrong. That is because they have first hand experience of our promise to you; that we will be there to support you when you need us most.
Here is an example; It is 7am on a Sunday morning and your server that you were checking over prior to a major radio campaign develops a serious fault and shuts down. Panic! But wait - you just need to contact us and alert our on call systems administrators. Within an hour we have identified the problem, moved your server's disks into a hot-standby chassis of the same specification and your Web site is back up, ready to welcome your potential clients.
Dedicated to your peace of mind
This is perhaps the single most important thing we offer our clients. Not only do we provide top quality hardware and connectivity to prevent problems in the first place, but we monitor our systems closely for you as well, and offer high levels of monitoring with our pro-active Port Patrol™ service. We pride ourselves on often identifying and fixing a problem before our client or their users were even aware of it.
That constant care and attention combined with the knowledge that we are providing the best in security and are there, ready to respond and help in an emergency is what sets us apart from our competition in the minds of our customers.