Memset Advanced monitoring checks the external connectivity of several of the most common services on a web server. These services are as follows:
These services are checked from various locations both internal to and external from the Memset network. The manner in which they are checked is that the monitoring server will open a normal network connection to the correct port and negotiate a normal session. This is preferable to checking that the process is simply running as it ensures that everything that is necessary for a client to connect to, for example, a website, is functioning correctly. This includes the webserver and it's configuration, the firewall, DNS, networking etc. If any problem occurs blocks the normal operation of the website such as a firewall update that blocks the needed port, or the domain has expired then it will be detected by our monitoring system and an alert sent.
In addition to the external connectivity of services the advanced monitoring can also be configured to check:
The server load is a measure of how busy the server and an alert will be sent should the server become overloaded.
Memset advanced monitoring works along side basic monitoring and does not replace it. Your server will continue to receive standard ping monitoring and alerts sent should the server go offline.
If the server has Managed Support then the monitoring system can be configured to either alert the on call Memset engineer who will investigate and resolve any issues 24/7 and/or an email or sms of your choice.
If the server has Basic Support then the alerts can be configured to go to any desired email address or an SMS sent to any phone number.
Please see the two documentations sections showing how to create monitoring rules for a web site / webserver linked to in the navigation panel on the left. All other monitoring rules are created in the same manner.
Last updated 11 February 2016, 10:12 GMT