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Creating DNS Records

New DNS records are created using the bottom section of the Edit Records page. This section is labelled Add New Records.

The Edit Records page is reached by hitting the Edit Records link to the right of every zone listed on DNS manager page. The DNS Manager page can be found here:

The Add New Records section contains four lines that can be used to create four DNS records at the same time.

Each line looks like the following:

The configurable parts of each zone record are as follows:


The box in the Name column is used to set the hostname that is going to be used for the record. The text that is put in here will be appended before the domain as shown to the right of the box.

Common examples of these would be to enter "www", "mail" or "ftp" to create zone records for the following:


Additional comments regarding the Name field:

  • The name field can be left blank in order to create a record for i.e. without any subdomain proceeding it.
  • A * (star symbol) can be used in the Name field as a wildcard placeholder to creat a catchall A record. If this is used then any and every first level subdomain will get resolved to the configured IP. Any subsequent A records that are created that resolve first level subdomains to alternative IP addresses will function as exceptions to the catchall record.
  • Further levels of subdomains can be created by entering the full list of subdomains including the separating periods into the Name field. E.g. to give


The Type is a drop down box that lists all the available DNS record types that Memset supports. Please see the Record Types documentation here:


The Priority field allows an order for records to be set. This field is only available for record types that accept a priority which are MX and SRV records. A record's priority is used to indicate the order of preference of use of the records. Priority is most commonly used with MX records and indicates which are the primary and secondary mail servers for a domain The record with the lowest number has the highest priority and is used first.

Points to Address

The Points To Address box is where the destination address is entered. The information entered here will depend on the type of record being created. It can be an IP address, a hostname or in the case of TXT or SRV records the machine readable informatoin needed for these records.

When an A or AAA record is selected in the Type field a helpful drop down list will appear showing all the IP addresses assigned to all the servers in this account.


The TTL field allows the Time To Live of the record to be set. The time to live indicates how how long this record should be cached before it is re-checked. Unless there exists a specific requirement to change this period it should be left at the default.

A Basic Starter Set of DNS Records

The following is a basic set of records to get a website and email working on the same server. These examples will use the the example domain and the IP address

Web Site

This record will resolve to the IP address Should any further hostnames be required either create new A records for them or, if they all resolve to the same IP address replace the www's with a * (star symbol) to create a catchall record.


Getting email to arrive at your server requires two records. This is because an MX record, the record that is used to direct email, should be configured with a hostname and not an IP address. It is possible to use an IP address but many spam filtering system will flag this as suspicious and more of your emails will get listed as spam.

Therefore, the A records must first be created. This commonly set to be e.g., and in with out example domain would look like the following:

Once the A record is set then an MX record need to be created that will resolve to it. This should look like:

Please note, the first field must be left blank in order to use an email address such as

Last updated 10 June 2015, 22:03 GMT