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Payment Methods

What payment methods does Memset accept?

Memset accepts the following four payment methods:

  • Bank Transfer
  • Debit/Credit Cards of the following types:
    • Visa credit
    • Visa debit
    • MasterCard
    • Maestro
    • Electron
  • Direct Debit
  • PayPal

Bank Transfers

For bank transfers, please see your invoice for account details or contact sales.

Bank address:
Barclays Bank PLC
Docklands Branch
1 Churchill Place
London
E14 5HP

When making payment by bank transfer the reference must be the invoice number being paid in order to avoid delaying deployment or the service being placed on hold.

How do I manage payment methods and add/remove cards?

Memset provides a facility to manage payment methods where you can remove cards and set the default payment method which will be used for auto-renewals. This page is linked to from the Account Summary page in the Payment Methods section:

This page allows the selection of the default payment method by clicking “Set as default” against any existing payment method.

Any new cards that are added to the account after making a successful payment will also be displayed.

Cards can be removed from the account by clicking on the red Delete button (shown below). However, if a card is set as the default payment method it cannot be removed until a different payment method is selected. This can either be either a different card or a bank transfer.

How do I change the contact details that are used on invoices?

Memset will use the Billing Contact details for invoices. More information on this can be found in Managing Contacts section of documentation.

The details on an issued invoice cannot be altered. However, a new invoice for the same item using new details can be reissued by contacting customercare@memset.com

How do I pay an outstanding invoice with a card?

Any outstanding invoice that was previously configured to be paid via bank transfer can be paid using a card. This is done by selecting the “Pay by Card” button next to the invoice. The card will then be added to the account and can be set as the default payment method if required.

An existing card on the Memset account can also be used by simply making it the default payment method.

What is the Security Code?

The security code on a credit or debit card is the string of numbers located in the signature strip on the back of the card. The security code is alternatively referred to as the Signature or 'sig' digits or the CCV/CVC code. Memset only requires the last three digits when entering a new set of credit or debit card details.

Last updated 19 September 2019, 14:53 GMT